Visiting the 9/11 Memorial and Museum

9/11 entrance sign

I visited the newly opened 9/11 Memorial and Museum back in September but struggled to really write about it at that time. It was a surreal experience for several reasons, although surreal doesn’t really seem like the right word. For starters, it was the first time I had ever visited a memorial to something that happened in my lifetime. In all my years of traveling, I have been to my fair share of memorials but most have commemorated wars that occurred before I was even born, the only exception being Martyrs Lane in Baku, which memorializes Azeris killed in the conflict with Armenia in the early 1990s.

missing persons notices

Visiting the 9/11 Memorial and Museum also presented my first chance to really mourn what happened on September 11, 2001. I know that sounds strange to say, but I was abroad when the planes hit the Twin Towers. I saw the second tower fall on a television screen at a rest stop somewhere between Florence and Rome and had no idea at the time what was happening. My television in my Rome hotel room that night didn’t have any English stations and I fell asleep trying to listen to a British radio station on my Walkman reporting on the tragedy. I didn’t sit through the wall-to-wall coverage of the terror and the aftermath; on the contrary, for the next two weeks, I had to actively seek out new information. I didn’t experience the shock of the events surrounded by classmates or colleagues; I didn’t participate in candlelight vigils honoring the victims; I didn’t have friends and family around me to try to make sense of things.

sky mural

So when I walked into the building that is now home to the 9/11 Museum, I was nervous about how I would react. Some exhibits were, at least for me, non-emotional: remnants of the towers, one of the fire trucks that was on the scene, a giant blue moral meant to depict the color of the sky. Others, touched me a lot more. Photos of the victims. Missing notices for those who would never be found. The stairs that many survivors raced down in order to stay alive.



building remnants

museum view

Walking through the section that recapped how everything happened that day was the hardest and the most moving. Seeing media reports that I never saw before. Watching newscasters try to make sense of a national tragedy on live television. Following along almost minute by minute what the city of New York and then the entire country went through on that horrible day. I was so far removed from it all when it initially happened that seeing and reading all of it at the museum impacted me in a way that the international coverage I saw in Italy back in 2001 never could.

9/11 memorial

memorial flowers


After what seemed like hours, I made my way back outside to the memorial that now stands in the footprints of the towers. This snapped me back to reality as the silence of the museum gave way to the chatter of the crowds outside. It wasn’t loud by any means, but there was a constant hum of low voices and the snapping of cameras that accompanies any tourist attraction, even a poignant memorial. I can’t complain, since I was snapping away too.

As I retraced my step back to the nearby subway station, I felt an odd sense of closure. The museum and memorial provided exactly what I needed to finally process everything, even if it was 13 years later.

2 thoughts on “Visiting the 9/11 Memorial and Museum”

  1. Thank you for posting about your experience at the museum. I was in NYC on the day of the attacks and it really was an unbelievable and life-changing experience.

    It took me 13 years to finally go downtown to see the fountains. I am still not ready to go into the museum. For my visit, I purposely went on a freezing cold night so I could be there with as few people as possible. I couldn’t imagine waiting in a long line to get into the museum while trying to process exactly what happened at the site. Did you find people inside the museum to be respectful and quiet?

    1. Yes, I found people to be respectful and quiet inside, especially in the section where they have the photos of the victims (where no cameras are allowed). Probably the only thing I found frustrating was that the section where it walks through how the day unfolded was quite crowded when I went so I felt like I couldn’t really go through it at the pace I wanted to. I do wonder how it would be to visit for those who lost loved ones in the attacks – to have something so personal turned into a tourist attraction. I wasn’t initially sure I wanted to go but for the reasons I explained in my post, I ultimately felt I needed to.

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